Patient Access and Engagement

Secure Texting

Communicate efficiently, effectively and without worry.

Communication is absolutely critical to quality patient care. However, too often it gets spread across different channels and systems, creating gaps that can critically delay or derail the process. You’ll never have to worry about that with Secure Texting solution. This HIPAA-compliant, authenticated and encrypted service allows you to confidently and securely communicate and coordinate health details via text. Keep family members updated quickly, stay in touch with all members of the care team and send all-staff communications at a facility level. Even better, it has the option to save conversations to patient records so no detail goes overlooked.

Traditional texting methods may not be HIPAA compliant risking patient data breaches.

Traditional texting methods may not be HIPAA compliant risking patient data breaches.

Traditional texting methods may not be compliant with HIPAA standards, potentially exposing your patients to security breaches and opening your facility to trouble.

Ineffective communication can cause delayed care coordination and impact patient outcomes.

Ineffective communication can cause delayed care coordination and impact patient outcomes.

Care coordination depends on consistent communication and any break in that process could negatively impact your patient outcomes.

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Your solution
for better communication.

Our Secure Texting solution provides a secure, convenient platform for 1:1 communication between patients, providers, family members and other caregivers with the option to save conversations to patient records.

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Product Features

Secure Texting

More effective communication between all parties involved in a patient’s care process ensures more informed decision-making, better engagement, and better outcomes.

  • Reduce Lost Revenue – Text and email-based reminders/confirmations mitigate appointment no-shows by 4-6%.
  • Keep family members updated with quick, secure communications.
  • Message physicians or third-party patient-care partners confidently and securely. Save conversations to patient records.
  • Send all-staff communications at facility level.
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Let's Talk.

Tired of the communication breakdowns? Let TruBridge get things running smooth again.