Patient Access and Engagement

Appointment Scheduling
and Reminders

Keep your schedule strong.

A missed appointment is more than an inconvenience. It’s missing revenue, a delay in care, time lost for your team and extra work to get things back on schedule. But our Appointment Scheduling and Reminder solution will keep the process on track and running smooth. Automated text and email-based reminders will keep your patients informed and up to date, reducing no-shows by improving their engagement. And without the burden of time-consuming reminder calls, your team will have more time and resources to devote to providing quality care.

Inefficient appointment scheduling can lead to lengthy patient wait times.

Inefficient appointment scheduling can lead to lengthy patient wait times.

Bad scheduling processes can cause patients to waste too much time waiting to be seen, diminishing their experience and likelihood to complete care. And affecting overall patient satisfaction.

Forgotten appointments lead to missed opportunities to deliver care.

Forgotten appointments lead to missed opportunities to deliver care.

It’s important to keep appointments top-of-mind for patients to ensure that they come in and receive the care they need.

Manual appointment scheduling is time-consuming for staff and patients.

Manual appointment scheduling is time-consuming for staff and patients.

Manual scheduling processes are inefficient and inconvenient, requiring your staff to repeatedly call your patients to confirm an appointment.

Patients may face challenges accessing the scheduling system.

Patients may face challenges accessing the scheduling system.

Most scheduling systems aren’t designed with the patient in mind and may be unavailable online or during non-business hours. This leaves patients in a potentially difficult situation if they need to cancel or reschedule an appointment after business hours.

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No more no-shows.

Our Appointment Scheduling and Reminder solution streamlines key aspects of the appointment booking process, reducing your organization’s incidence of missed appointments and your team’s workload.

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Appointment Scheduling and Reminders

With a more streamlined, simplified appointment process, your patients are more likely to stay active and engaged in their care, reducing lost revenue for your facility and freeing up your team for more vital tasks.

  • Reduce Lost Revenue – Text and email-based reminders/confirmations mitigate appointment no-shows by 4–6%.
  • Save Tons of Time – Fewer appointment reminder call can save your staff almost 10 hours a week.
  • Free Up Your Capabilities and Gain Efficiencies – Streamline key aspects of the appointment process.
  • Achieve Higher Quality of Care – Better patient engagement means more effective care for your communities. Onboard new users easily and efficiently and stay on top of system enhancements.

How has Patient Connect Improved Patient Engagement at Sparta Community Hospital?

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Let's Talk.

Getting sick of all the no-shows? TruBridge can make it all better.